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Ecommerce

  • Consistent visibility is key to better ecommerce experiences

    Online shopping is growing fast in South Africa, with recent research reports suggesting over one in five South Africans currently shop online, and between 48 and 70% expect to do so in the near future, with most of the local spend via local sites. PWC expects the value of online retail sales in South Africa to grow from R5.3 billion in 2014 to R9.5 billion by 2018. But as competition grows in the ecommerce arena, e-tailers must confront the issues that put shoppers off. According to the Mastercard 2015 Online Shopping Behaviour Study, security concerns are a major inhibitor...

  • Konga founder Sim Shagaya steps down as CEO

    Nigerian tech entrepreneur Sim Shagaya has announced he is stepping down as the CEO of Konga, which is one of Africa’s leading ecommerce companies. In an email sent to the company's staff, Shagaya said he is stepping down to assume the role of the chairman of the company’s board of directors. Former Konga COO Shola Adekoya has been appointed acting CEO, who will be in charge until in interim until the board has made a new appointment. Shagaya launched Konga in 2012 and has been in charge of the company since its inception. Under him, Konga grew to become one of...

  • Want to increase sales in 2016? Here are 5 mCommerce strategies you can’t ignore

    If you are planning to deploy mobile commerce in 2016, there are certain key elements that you will need to get right in order for this solution to work for you. The most important thing is that you must have an m-commerce strategy to guide your mobile commerce deployment. Without that, even the most basic kind of it, you are going to find it extremely difficult to compete in this fast growing ecommerce market segment. You just have to look at the stat in order to realise why m-commerce is too big to be ignored. For example, 80% of consumers...

  • Kenyan Hellofood users can now order KFC, Ocean Basket online

    Hellofood, the online food ordering and delivery service operated by Foodpanda, has announced that its Kenyan users can now order KFC and Ocean Basket from the service. In a press release, the company says the chains add to over 270 restaurants from which customers can order food across Nairobi and Mombasa on its online marketplace. "With full automation, the restaurant owners are able to monitor orders made, pending, shipped and cancelled through a seller centre portal," the company says, adding that all deliveries are made within an hour. Read more: Hellofood is now Rocket Internet’s fastest expanding venture Duncan Muchangi...

  • 7 reasons why customers are abandoning your mobile shopping cart

    Shopping cart abandonment rate has always been a big concern for ecommerce retailers, but the rise of m-commerce has given this crucial metric a whole new dimension. The average shopping cart abandonment rate falls around 68%, but for mobile it is a distressing 97%. Meaning, out of 100 filled carts, only three will turn into sales. More and more people are browsing products on their smartphones, but the stats clearly tell that they are far less inclined to make final purchase on mobile devices. Shopping cart is one of the major reasons why mobile users of certain sites abandon cart...

  • Onyeka Akumah on Travelbeta, ecommerce and Nigeria’s tech space [Q&A]

    The first time I heard about Travelbeta launch by Onyeka Akumah was in July 2015 at the official launch of HouseMax in Lagos. Akumah described the platform as one that would totally transform the travel space in Africa. Few months later, the platform was officially launched and a few week later, it raised US$2-million. I recently caught up with Akumah to speak about the exciting travel company, startups and a range of issues they face in Nigeria and Africa as a whole. Ventureburn: How has the market responded to the launch of Travelbeta? Onyeka Akumah: It's been exciting. Every day we keep...

  • Nitestay’s attempt to stand out in Nigeria’s highly competitive hotel booking space

    Even though ecommerce giants Jumia and Konga are still Nigeria’s foremost startup companies, attention is gradually being extended to other sectors as 2015 saw the launch of quite a number of well-equipped startups emerge in non-retail sectors. A sector that saw surge in the number of new companies is the online hotel booking space which used to be dominated by the likes of Mark Essien’s Hotels.ng and Rocket Internet-backed Jovago. But that’s not all. There is also Hotelnownow, SlimTrader also secured US$1-million to grow its online booking platform and several similar services are expected to be rolled out in the...

  • Banking on ecommerce growth in SA — Q&A with The Foschini Group’s Brent Curry

    Even though South Africa's ecommerce sector is estimated to estimated to make up only one percent of the total market for consumer goods, we've over the last few years seen many players bank on this figure to grow. Investors are confident to say the least. To give you an idea of how determined stakeholders are hundreds of millions of dollars have been pumped into online-only stores like Takealot, while traditional retailers are forced to restructure their entire business models in order to stay relevant. At the same time the latter group is constantly trying to perfect the omni-channel experience, where...

  • Africa Internet Group face shake-up with ecommerce MDs in Nigeria

    Major ecommerce backer Africa Internet Group (AIG) has quietly faced an overhaul of leadership of its online shopping plays in Nigeria. Already, the Rocket Internet affiliate has completed the replacement of the heads of Kaymu, Jovago, Easy Taxi and Lamudi. Interestingly, the heads of these companies are choosing to remain in Nigeria. In October, Marek Zmysłowski was replaced to ensure his new enterprise, Jovago, becomes the next big thing in online hotel bookings in Africa. And with the support of AIG, the platform is on its way to achieving that. But several weeks ago, news emerged that he had been...

  • Beyond insurance: How TopCheck aims to transform Nigeria’s financial services industry

    In a country where online sale of services is still arguably unpopular compared to retail and other services, TopCheck is attempting to achieve profitability by selling financial services to Nigerians. And the company is starting with insurance specifically car insurance. But the company’s journey did not start in any of the incubation centres or skyscrapers on Victoria Island, TopCheck’s was essentially created on the West African leg of the AMPION Venture Bus by Thomas von Pilar, and his co-founder. According to him, he had already been attracted to the West African market after conducting research. “I knew before that West...