F5.5G Leap-forward Development of Broadband in Africa The Africa Broadband Forum 2024 (BBAF 2024) was successfully held in Cape Town, South Africa recently, under…
WonderNet launches fast and reliable fibre for small businesses
When the demand for fibre surged at the start of lockdowns last year, SEACOM launched WonderNet, a separate and dedicated ISP that focuses on fibre connectivity to the home.
WonderNet launches fast and reliable fibre for small businesses
One year after its launch in May 2020, the ISP has extended its fibre offering to the business sector, intending to deliver fast, reliable, and affordable Internet to small and medium-sized businesses.
There are a few factors that separate WonderNet from other players in the market. SEACOM, which launched Africa’s first broadband submarine cable system along the continent’s eastern and southern coasts in 2009, wanted to create a separate business unit to operate like an agile start-up.
As such, WonderNet was born, and by leveraging a direct connection to SEACOM’s high-speed international network, the ISP can reportedly guarantee incredible speeds of up to 1 Gbps. WonderNet’s lines are also symmetrical, uncapped, uncontended, and have no usage limits – giving businesses all the speed and reliability required.
Signing up
With WonderNet, the entire user journey can happen online. Business owners can shop for the right package for their business needs and have fibre installed. The website’s self-help portal allows customers to change their personal details, view their monthly invoices, upgrade their account or cancel their package – all without having to contact an agent.
Matthew Campbell, Head of SME and FTTH at SEACOM, added, “We are confident that our Internet services will deliver on customer expectations, which is why we offer all our WonderNet packages on a month-to-month basis. This puts the power in the hands of our customers, who can choose to upgrade, downgrade or cancel their services at any time.”
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Featured image: Compare Fibre via Unsplash