Stitch expands to become end-to-end payments service provider

South Africa-based payments infrastructure company Stitch has expanded its offerings to become an end-to-end payments service provider (PSP). This development comes after the introduction of new solutions, including card and debit order pay-ins and a payments orchestration and reconciliation system called PayOS.

Stitch’s payments suite is designed for businesses with complex payments needs, offering flexibility and customisation. The company launched its first pay-in method, Instant EFT, in late 2021, and subsequently added direct deposit and CashPay, becoming a full-service PSP.

Stitch president Junaid Dadan said that the company’s expansion was in response to requests from existing clients to help solve more of their payments needs. Stitch’s clients can accept payments via instant EFT, debit and credit card, direct deposit, debit order, and cash through a single API integration.

Payments can be tracked, managed, and reconciled across multiple methods, providers, and geographies via PayOS, and funds can easily be disbursed via Payouts.

“We’re really excited to fully serve our clients end-to-end and meet more of their payments needs,” said Dadan.

“We operate as a client-first business and have found that clients see us as a thought partner in the way they run their payments environments. Over time they’ve started asking us to support them with more solutions. This progression is in response to that demand, and an effort to fill gaps we see in the market across the payments stack.”

PayOS, in particular, is unique, according to Dadan.

“PayOS is the first solution of its kind in the market,” he said. “It was created to give clients even more freedom in terms of how they manage their payments. PayOS enables clients to integrate directly into multiple PSPs and manage payments across methods and providers, with the flexibility to maintain existing commercial agreements.

“These direct integrations allow us to aggregate and standardise data from across providers into a single source of truth that can improve the efficiency of finance and payments teams. Importantly, PayOS also works across geographies.”

Stitch differentiates itself with its bespoke and hands-on approach to client support and direct integrations with multiple banks, acquirers, and networks. This improves reliability and uptime and enables the team to resolve issues faster.

“I had a great sense of comfort when working with the Stitch team, knowing they fully support our vision and our obsession with checkout experiences across our different channels,” said Sipho Tshabalala, product manager for online platforms at MTN.

Stitch’s scalable, reliable debit and credit card solution allows clients to own their own network tokens, reducing the risk of failed payments, automatically updating expired or lost cards for customers, and offering a digitised chargeback system.

Furthermore, Stitch’s debit order solution enables clients to accept debit orders or Debicheck payments with a better user experience, optimised collections, smart routing, and reduced fraud with built-in account holder verification.

PayOS is a SaaS solution designed to help clients better manage complex payments, allowing clients to maintain their existing contracts and enabling direct integrations with banks and providers. PayOS also functions across geographies.

Stitch Payouts allows clients to initiate payments in real-time over API, with Stitch-managed float and reduced fraud, guaranteeing that pay-outs are settled into customers’ verified accounts, mitigating failed payments and fraud.

Existing Stitch clients require minimal development work to enable these new solutions, while new Stitch customers can easily combine all payment methods via a single integration and manage them through PayOS. To learn more about Stitch and its payment solutions, visit stitch.money.

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