The nature of work is undergoing a profound transformation, and at the heart of this shift lies artificial intelligence. Far from being a harbinger…
How can online retailers optimise operations this Christmas season?
With festive season shopping now in full swing, some online retailers are discovering too late that they can become victims of their own success….
Want your ecommerce startup to take off? Forget the discounts, push customer service
According to business consulting firm Lee Resources Inc, 91% of unhappy customers will not willingly do business with you again. The number one reason…
TrustPay wants to bridge the disparate islands in the mobile payments space
The mobile payments space is booming. In Africa, pioneering systems like MPesa are still going strong, while the likes of Snapscan and FlickPay are…
Jumia ‘acknowledges success’ after just raising a nice fat $150 million
Jumia, which launched in only two years ago in Lagos, Nigeria, has just announced a new round of investments amounting to a fat €120…