Everlytic is set to redefine customer communication with its revolutionary AI Studio, using WhatsApp for seamless chatbot interactions. The company, South Africa’s most trusted…
Generative AI: A return to the early Internet’s dawn
In its infancy, the internet was a curiosity — a novel way to share ideas, often dismissed as little more than a platform for…
Salesforce unveils AI-powered customer service revolution
Salesforce has launched a groundbreaking AI-powered customer service solution, Einstein Service Agent, aiming to redefine automated customer interactions. This fully autonomous AI agent, announced…
South Africa leads in AI adoption, but at what cost?
When Thabo Mbeki, South Africa’s former president, spoke of an African Renaissance in 1999, he likely didn’t envision artificial intelligence as its harbinger. Yet…
AWS & Anthropic step up the AI game for the African economy
African businesses are set to gain a significant technological edge as Amazon Web Services (AWS) introduces Anthropic’s Claude 3.5 Sonnet to its Amazon Bedrock…
