Everlytic is set to redefine customer communication with its revolutionary AI Studio, using WhatsApp for seamless chatbot interactions. The company, South Africa’s most trusted…
Retailers using AI must tread lightly with privacy laws
Artificial intelligence (AI) is being deployed to help shoppers make better choices, but retailers must be aware of their obligations under personal privacy and…
Simplifying POPIA for small businesses
From 1 July this year, South African companies must be fully compliant with the requirements of the Protection of Personal Information Act (POPIA). Three…
POPIA, GDPR or both?
Businesses that have taken steps to comply with the General Data Protection Regulation passed by the EU will also have to be compliant with…
Playing safely with Personal Information inside a Regulatory Sandbox
Given that almost all of the remaining provisions of the Protection of Personal Information Act, 2013 (POPIA) came into effect on 1 July 2020,…