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WATCH: MultiVersus season 1 game fights back after delay

Free-to-play platform game, MultiVersus has announced that Season 1 of the offering will begin on August 15 after preliminary reports indicated that the game…

Rain, MTN tug-of-war over Telkom

South African telecom operator Rain has been instructed to withdraw a statement regarding a proposed merger with Telkom. The Department of Trade and Industry’s…

Whatsapp: users get two days to delete message

Facebook-owned messaging app Whatsapp will soon allow users to delete messages sent to receivers long after a day. This falls as part of the…

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Africa’s fintech, crypto leaders to meet at Ghana summit

As the rapid growth of fintech continues and the birth of decentralised finance (DeFi) grows across Africa, leading fintechs, investors, crypto platforms, ventures and…

Tripesa to digitise tourism MSMEs following pre-seed round

The Ugandan tourism-tech start-up Tripesa has closed a pre-seed round with participation from Eric Osiakwan, Future Africa, Consonance Investment Managers and LTNT Investments to…

Yellow Card simplifies money transfers through crypto rails

The Nigerian cryptocurrency exchange Yellow Card says its new payment feature, Yellow Pay, makes it easier for customers to send and receive money through…

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WATCH: MultiVersus season 1 game fights back after delay

Free-to-play platform game, MultiVersus has announced that Season 1 of the offering will begin on August 15 after preliminary reports indicated that the game…

Samsung launches Galaxy Z Flip 4 and Fold 4: price for South Africa

Samsung has announced the latest generation of its foldable smartphones with the launch of the Galaxy Z Flip 4 and Z Fold 4. The…

Instax Mini Link 2 launches in SA in August: local price and details

Fujifilm South Africa has announced that its Instax Mini Link 2 instant film printer will be arriving in South Africa at the end of…

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Model Y integral to Tesla’s surging success

Model Y has been an enormous success for the world’s most valuable car company. As Tesla continues to grow apace and scale its global…

Why Range Rover remains the pinnacle luxury SUV

The Range Rover. In the realm of luxury SUVs, it is the original and most iconic, with an unrivalled legacy. Although most Range Rover…

XC40 P6 Recharge is a cheaper Volvo EV for SA

Volvo has announced a cheaper version of its XC40 EV. The Swedish company has become a notable change agent in the quest for zero…

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Building customer loyalty in online retailing – a primer

One of the toughest challenges that ecommerce businesses and online retailers face is earning customer loyalty. A face to face interaction at a brick…

6 ways to save your business from difficult customers

No business, big or small, has the right to brazenly and publicly offend customers just because of their religion, nationality, or skin colour. There…

How much can small business learn from customer self-service?

In the “old days” just a few years ago, it was a good idea to arrive two hours before your domestic flight in order…

5 customer service obstacles every startup has to overcome

Have you ever noticed how some companies seem to go out of their way to place obstacles between their customers and great service? I…

Why you need to start taking customer support seriously

My first job was in product development. Our team consisted of 120 odd people spread out over the third floor of our building. The…

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